Type: Chapter (Book)
Title: The Migrant Integration Platform MICADO - A Tool for Social Integration and Cohesion
Authors: Noennig, Jörg Rainer 
Cserpes, Balázs
Ceola, Francesca
Barski, Jan 
Brandenburger, Klara-Marie 
Malchow, Marie 
Source: IFDaD 2022 : International Forum on Digital and Democracy 2022
Issue Date: 2022
Keywords: Public Services; Migration; Government Technology
Anchored in the domain of migrant integration, the article reflects cross-national ICT development for public services. It reports about MICADO, a digital platform bringing together business intelligence, data analytics and visualisation in support of migrant integration management in EU cities. Resulting from a Horizon2020 innovation action, the solution targets public authorities, civil society organisations, and migrants, by providing information access, data exchange, and navigation across institutions. The paper examines challenges of embedding a new platform in the administation and data environments of cities and discusses the complexities of a solution aiming to address multiple target groups in multiple application areas. The text illustrates how MICADO created solutions responsive to local specificities while securing sustainability and institutional uptake. Finally, MICADO is discussed as a potential conceptual blueprint for similar challenges in the European public sector.
Subject Class (DDC): 300: Sozialwissenschaften, Soziologie
710: Landschaftsgestaltung, Raumplanung
HCU-Faculty: Digital City Science 
Publisher: CEUR-WS
Part of Series: CEUR workshop proceedings 
Volume number: 3289
URN (Citation Link): urn:nbn:de:gbv:1373-repos-10860
Directlink: https://repos.hcu-hamburg.de/handle/hcu/855
Language: English
Creative Commons License: https://creativecommons.org/licenses/by/4.0/
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